Dear Ruby and Daniel,
we would like to thank you for the wonderful experience we had travelling 21 days in Vietnam. Visiting your country gave us awesome sensations, and the added value was the customized organisation we received from you. We have a pleasant souvenir of our guides that helped us to learn a lot about Vietnam, especially you, Ruby, and Mr. Thop from Lao Cai, Mr. Le Cong Minh from Hue and Miss Dove from HCMC, very competent and passionate about their job. They did their best to meet our needs. Thanks to your organization, we felt not stressed and we enjoyed our free time like we wanted to do.
The highlights of our tour have been: the fabolous Halong Bay 3 days cruise on Dragon Pearl Junk (everyone really must try!), the homestays in Ta Van village and in the Mekong Delta, Bac Ha Sunday market, the fantastic Palm Garden Beach Resort in Cua Dai Beach, where we had an upgrade to the bungalow sea view, more than we expected, the charm of the two capital, Hanoi and HCMC, so different cities and so enchanting! But really we liked every site we visited!
We knew that we could count on you in every moment, we had proof of it, and we really appreciated that, when there was a change of hotel in Bac Ha (we did not stay at the hotel expected because of a sudden cancellation from the hotel) you were so prompt to compensate us with a dinner free. And more, we enjoyed very much the Vietnamese cuisine of your selected restaurants.
We’ll recommend Origin VN Travel to our friends.
The only suggestion we give you is updating your itineraries, the tours often take place in a different way. We’ll try to send you our itinerary as we done it.
Have good luck for a bright future!
Stefania and Paolo, Rome, Italy
It’s time to say THANK YOU. It was a really great trip into the halong bay:
perfect crew, perfect group and a perfect dinner in the cave with a perfect birthday surprise for my boyfriend. We’ll never forget it and recommend you and Origin Travel in every case.
From germany in the beginning springtime (12 degrees !!!) many greetings and keep care of you and your ideas
we have very much enjoyed our trip so far, especially HCMC and the Vietnamese food. The three days in Cambodia have also been amazing. Thai is a very good guide and we have learned a lot about the history of his country.
Regarding the visa letter, I already though that it was not your fault but the boarder control officers' way of making more money. Maybe you can at least prevent that it also happens to other of your tourists with the information we provided.
Sent: Sunday, March 16, 2014 7:45 PM
To: Sales Origin Travel
Subject: AW: RE: RE: Vietnam trip for Ulrike Rondorf Code O1603A.14- new code O1803.14 - NEW VISA LETTER
thanks for clarifying!
We have arrived well in HCMC. However, we had trouble with our visa letter as it said on the document 16.3. - 16.4. which according to the office is one month and one day. So we had to pay 95 instead of 65 USD per person.
My trip with your company was the absolute highlight of my time in Vietnam.
Everything went exactly to plan and the timing of everything from the pick up @ my hotel to the delivery back.
The junk it’s self was lovely, the weather was perfect & our English speaking guide was terrific.
The food was better than I could have expected & all the crew were almost invisible & just perfect.
So, yes, I very much enjoyed my trip & will tell many people about your company.
In addition I will contribute my comments to TripAdvisor. As you know, that carries a lot of opinion.
So thank you & I hope I can sail with you again one day soon.
Not much to add to our questionnaire responses. It was a great holiday and we enjoyed it immensely. The guides were all good and all arrangements were made promptly and efficiently as per the itinerary.
Only one additional point: the Flower Garden was not a good example of a four star hotel – suggest you use others
We shall recommend your company to others.
Ian and Cindy
Ian and Cindy,Australia
Hi Ruby Le
I would like to thank you for your assistance in arranging firstly our trip to halong bay and the city tour of Saigon, The tour was excellent and our guide Hong was also excellent.
He was extremely knowledgeable and had a great personal, we will recommend originvietnam to our friends and will certainly be back to Vietnam and will use your service again.
Many thanks from all of us.
Everything you arranged for us was fantastic. The driver to Halong Bay was very careful and safe. The guides were all informative and most helpful. The girl in Hoi An lost her receipts but we saw everything. The best bits were Mekong Delta cycle and Hi was very kind. The sailing in Ha Long Bay will always be remembered by us and the food and service wonderful.
Till next time
Andrew flannigan,United Kingdoom
Here we are back at home after very long flights.
From all family we want to thank for your amazing support. You and your company, Origin Vietnam, has done a wonderful job from hotel selections, tours, guidance, restaurants, and assistance. We got the friendly vietnameese people and their country in our hearts.
And, let me tell you, your nice program to support schooling for the Cong Dam fishing village is something that give to tourists the real sense of visiting spectacular landmarks and putting a small sand grain for future generations. This has been a great experience and a regarding opportunity to share with kids from this beatiful area. Your campaign is certainly a nice program that says a lot about your great sense for supporting your nice country. Please, keep same enthusiasm and your dream will be a reality in the near future. Count with us to spread your ideas and get the support needed for these kids.
Hi Daniel and Ruby
We’ve been home nearly 3 weeks and back hard at work. So sorry for the late email but we – Simon, Maia and I – wanted to say thank you for the great holiday you organized for us. We enjoyed it all so much (well, the 20 hour train trip to Da nang was a bit long – tell other tourists not to do that journey) especially the Sapa trek and the boat on Halong bay that you made happen.
Our real highlight was meeting your lovely families and making friends with you. Thanks so much for your thoughtfulness, generosity, good communication and all the fun. We’ve delivered the coffee and lovely munchies to your other friends here in New Farm.
I’ve attached the photos we took when we were all together. Very best wishes.
Rosemary Lancaster, Simon Cavendish and Maia Caven,Australia
Good morning Ruby,
We had a wonderful trip, thank you for everything! There was a lot of fog in Halong Bay for our trip but we were lucky that our trip did not get cancelled. Everybody aboard the boat was really nice and it was really comfortable and we really enjoyed all the activities and the kayaking and the food was delicious!
Thank you again,