Wonderful Job

Dear Ruby,

Here we are back at home after very long flights.

From all family we want to thank for your amazing support. You and your company, Origin Vietnam, has done a wonderful job from hotel selections, tours, guidance, restaurants, and assistance. We got the friendly vietnameese people and their country in our hearts.

And, let me tell you, your nice program to support schooling for the Cong Dam fishing village is something that give to tourists the real sense of visiting spectacular landmarks and putting a small sand grain for future generations. This has been a great experience and a regarding opportunity to share with kids from this beatiful area. Your campaign is certainly a nice program that says a lot about your great sense for supporting your nice country. Please, keep same enthusiasm and your dream will be a reality in the near future. Count with us to spread your ideas and get the support needed for these kids.

 

Jorge, Colombia


Memorable and Enjoyable

We’d like to thank Ruby for making our trip go so smoothly. Getting 12 people to move on time isn’t an easy job, but a piece of cake for Ruby. Always a cheerful smile first thing in the morning no matter if it were 5:30 am (waking up in an overnight train).

Half way through our organised trip, we decided to change our plans. Ruby immediately had a number of options for us. When we’d decided what we wanted to do, a few phone calls later and Ruby had pretty much everything sorted out. Pretty cool.

The trip overall was great fun and varied – from the luxury of a tourist junk in Ha long bay to the more basic “homestay” of Sapa.

So thanks Ruby for helping to make it one very memorable and enjoyable trip.

Keith and Anne-Marie,Valence, France

Our Trips so Enjoyable

Thank you to Ruby Le and Origin Travel

How fortunate were we to choose Origin Travel for our Vietnam side trips. November 2011 was our first trip to Vietnam. We’d read guide books and searched the internet but still had to decide on a company without firsthand knowledge. We chose Origin because the Halong Bay tour seemed appropriate for us. Thus we met Mr Ruby Le and what a wonderful advantage that proved to be. Before leaving Australia we had exchanged several emails so we knew exactly what to expect ( and indeed everything was just as outlined). The great help Ruby offered led us also to choosing his Sapa tour.

We could not have been happier with both the tours. Transport, accommodation, food and the guides were all of a very high standard. The guides spoke good English and were knowledgeable. We used private cars for the travel and were very impressed with the careful drivers. We are older travellers and our needs were well met.

Halong Bay . The drive to Halong was interesting and photo stops were made. Access to the boat was very smooth and efficient. A night on the Red Dragon junk was memorable. The side trips were excellent, the food was delicious, the guide and other staff on the boat were very friendly and helpful.

Sapa . Mr Ruby Le escorted us to the station in Ha Noi and put us on the train with helpful information. The carriage was just as we ordered and the train trip quite comfortable. We were met at Lao Cai, taken to breakfast and then to the market at Coc Ly. All praise to the very careful driver and the guide who was most helpful. The hotel in Sapa , Chau Long, was very well located, with lovely views over the valley, very comfortable and with excellent breakfast. Trips to villages, adjusted to meet our physical needs, were most enjoyable.

We have only praise and complete satisfaction with two trips with Origin Travel in November 2011. Mr Ruby Le proved to be not just an efficient and reliable organiser, but also of great assistance in resolving a personal issue unrelated to the tours.

We would particularly like to comment on the extra special assistance given to us by Mr Ruby Le. We would highly recommend Origin Travel for reliability, careful planning, competent and very helpful staff. Many thanks Ruby for making our trips so enjoyable.

Teng and Eril Tan,Melbourne, Australia.

Visit to Vietnam

Daniel

Everything you arranged for us was fantastic. The driver to Halong Bay was very careful and safe. The guides were all informative and most helpful. The girl in Hoi An lost her receipts but we saw everything. The best bits were Mekong Delta cycle and Hi was very kind. The sailing in Ha Long Bay will always be remembered by us and the food and service wonderful.

Till next time

Regards

Andrew

Andrew flannigan,United Kingdoom

Exellent

Hello Hien,

Thank you for organising our trip which was wonderful – I have put a report on Tripadvisor 2 days ago which recommended your agency and your work.

We enjoyed our time in Vietnam and were particularly happy with the way my Mother was assisted in and out of vans etc. We were also very happy with all our guides and drivers.

The only thing I would do differently next time is a longer stay in Hue (at the beautiful Hotel Morin) and a different place to stay in Hoi an as the Palm Gardens resort was not very good – the rooms were not very clean, the minibar and spa charges were very expensive and there was much noise in our rooms. It was definitely not 5 star but the staff were very friendly and helpful though.

Thank you again for all our organising and we hope to be back in a few years again as we love Vietnam!

Kind regards,

Susanna

Susanna,USA

Awesome Holidays

Hi Daniel and Ruby

We’ve been home nearly 3 weeks and back hard at work. So sorry for the late email but we – Simon, Maia and I – wanted to say thank you for the great holiday you organized for us. We enjoyed it all so much (well, the 20 hour train trip to Da nang was a bit long – tell other tourists not to do that journey) especially the Sapa trek and the boat on Halong bay that you made happen.

Our real highlight was meeting your lovely families and making friends with you. Thanks so much for your thoughtfulness, generosity, good communication and all the fun. We’ve delivered the coffee and lovely munchies to your other friends here in New Farm.

I’ve attached the photos we took when we were all together. Very best wishes.

Rosemary Lancaster, Simon Cavendish and Maia Caven,Australia

Thank you

Hello, We visited Vietnam on March 2nd - 18th. Me and my friend Danute would like to thank your guide NGUYEN XUAN THO. He provided the best service, was very carrying an polite. Such a wonderful person, would recommend to anybody to go on tour with him. Our best regards goes to your office and your guide THO. Thank you!
 

Ms. Nida Lukaseviciene,Baltijos aikste, 9 - Lithuanian

Wonderful Halong Bay

Dear Ruby,
My trip with your company was the absolute highlight of my time in Vietnam.
Everything went exactly to plan and the timing of everything from the pick up @ my hotel to the delivery back.
The junk it’s self was lovely, the weather was perfect & our English speaking guide was terrific.
The food was better than I could have expected & all the crew were almost invisible & just perfect.
So, yes, I very much enjoyed my trip & will tell many people about your company.
In addition I will contribute my comments to TripAdvisor. As you know, that carries a lot of opinion.
So thank you & I hope I can sail with you again one day soon.
Kind regards,
Lorrainne Power.

Lorrainne,Australia

Dear Angela

Greetings. In between we are safe and sound back in the Netherlands. We like to thank you once again for the excellent Grand Package Tour. We are experienced travelers but we never did a trip which was so well organized. We got a good impression of your beautiful country and its charming people and we will recommend Origin Travel  to our friends and once we?ll be back. 

Kind regards,

Sandra ,68 Arataki Road, New Zealand

Thank you so much Ruby

Good morning Ruby,

We had a wonderful trip, thank you for everything!  There was a lot of fog in Halong Bay for our trip but we were lucky that our trip did not get cancelled.  Everybody aboard the boat was really nice and it was really comfortable and we really enjoyed all the activities and the kayaking and the food was delicious!

Thank you again,

Marie,Germany

Many Thanks

Dear Ruby

On behalf of myself and my wife, my brother and sister in law, we would like to thank you for the professionalism of your company and how you organized and implemented our visit to Vietnam.

From every stand point, the air conditioned vans, the drivers, the guides, the entire program was conducted professionally and on time.

I personally want to thank you for loaning me your Nikon camera body when my camera stopped functioning. I do not know what I would have done had I gone to Halong Bay without a camera. I will send you some pictures when I return to Toronto.

On behalf of all of us, I also wish to thank you for going the extra mile to facilitate our kosher kitchen on board the junk in Halong Bay; the pots and pans, the knives and utensils, and the total cooperation of the kitchen staff made this a most memorable experience.

I will not hesitate to recommend you to anyone who asks….Origin Vietnam Travel is great!!!

All the best

David Woolf

David Woolf,USA

 

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