Thank you

Hello, We visited Vietnam on March 2nd - 18th. Me and my friend Danute would like to thank your guide NGUYEN XUAN THO. He provided the best service, was very carrying an polite. Such a wonderful person, would recommend to anybody to go on tour with him. Our best regards goes to your office and your guide THO. Thank you!
 

Ms. Nida Lukaseviciene, Baltijos aikste, 9 - Lithuanian


Our Trips so Enjoyable

Thank you to Ruby Le and Origin Travel

How fortunate were we to choose Origin Travel for our Vietnam side trips. November 2011 was our first trip to Vietnam. We’d read guide books and searched the internet but still had to decide on a company without firsthand knowledge. We chose Origin because the Halong Bay tour seemed appropriate for us. Thus we met Mr Ruby Le and what a wonderful advantage that proved to be. Before leaving Australia we had exchanged several emails so we knew exactly what to expect ( and indeed everything was just as outlined). The great help Ruby offered led us also to choosing his Sapa tour.

We could not have been happier with both the tours. Transport, accommodation, food and the guides were all of a very high standard. The guides spoke good English and were knowledgeable. We used private cars for the travel and were very impressed with the careful drivers. We are older travellers and our needs were well met.

Halong Bay . The drive to Halong was interesting and photo stops were made. Access to the boat was very smooth and efficient. A night on the Red Dragon junk was memorable. The side trips were excellent, the food was delicious, the guide and other staff on the boat were very friendly and helpful.

Sapa . Mr Ruby Le escorted us to the station in Ha Noi and put us on the train with helpful information. The carriage was just as we ordered and the train trip quite comfortable. We were met at Lao Cai, taken to breakfast and then to the market at Coc Ly. All praise to the very careful driver and the guide who was most helpful. The hotel in Sapa , Chau Long, was very well located, with lovely views over the valley, very comfortable and with excellent breakfast. Trips to villages, adjusted to meet our physical needs, were most enjoyable.

We have only praise and complete satisfaction with two trips with Origin Travel in November 2011. Mr Ruby Le proved to be not just an efficient and reliable organiser, but also of great assistance in resolving a personal issue unrelated to the tours.

We would particularly like to comment on the extra special assistance given to us by Mr Ruby Le. We would highly recommend Origin Travel for reliability, careful planning, competent and very helpful staff. Many thanks Ruby for making our trips so enjoyable.

Teng and Eril Tan,Melbourne, Australia.

Awesome Holidays

Hi Daniel and Ruby

We’ve been home nearly 3 weeks and back hard at work. So sorry for the late email but we – Simon, Maia and I – wanted to say thank you for the great holiday you organized for us. We enjoyed it all so much (well, the 20 hour train trip to Da nang was a bit long – tell other tourists not to do that journey) especially the Sapa trek and the boat on Halong bay that you made happen.

Our real highlight was meeting your lovely families and making friends with you. Thanks so much for your thoughtfulness, generosity, good communication and all the fun. We’ve delivered the coffee and lovely munchies to your other friends here in New Farm.

I’ve attached the photos we took when we were all together. Very best wishes.

Rosemary Lancaster, Simon Cavendish and Maia Caven,Australia

Review from Brian Family

Hi Angela,

 
I will be sure and write a good review.  Our time in Vietnam was terrific and my family will remember it always.  Please pass my thanks on to the wonderful guides you arranged for us.  Anthony who picked us up at the airport and made sure we got on the train despite our flight being late, Ha in Sapa, who took us on a beautiful trek through the country and villages and Tony, our guide on the Bai Tu Long Bay junk cruise.  Plus the H'mong family (Soi) we stayed with and the crew on the junk (Prince 1).
 
I will certainly recommend your company to all my friends who are thinking of a Vietnam holiday and look forward to exploring more of the country on a future visit.  I think next time we will want to also visit Laos as well so I will get back to you when the time is right.
 
Many thanks
Brian

Brian,United States

Many Thanks

Dear Ruby

On behalf of myself and my wife, my brother and sister in law, we would like to thank you for the professionalism of your company and how you organized and implemented our visit to Vietnam.

From every stand point, the air conditioned vans, the drivers, the guides, the entire program was conducted professionally and on time.

I personally want to thank you for loaning me your Nikon camera body when my camera stopped functioning. I do not know what I would have done had I gone to Halong Bay without a camera. I will send you some pictures when I return to Toronto.

On behalf of all of us, I also wish to thank you for going the extra mile to facilitate our kosher kitchen on board the junk in Halong Bay; the pots and pans, the knives and utensils, and the total cooperation of the kitchen staff made this a most memorable experience.

I will not hesitate to recommend you to anyone who asks….Origin Vietnam Travel is great!!!

All the best

David Woolf

David Woolf,USA

Huge Thank to Mr Ruby

Dear Origin Travel Team,

“Each day was packed with fun. Mr Ruby, our leader was extremely knowledgeable and very proud of his country. In Halong Bay, we were given more variety than expected and the chefs never failed to amaze us with the type of meals and decorations created from our boat. Mr Ruby manage to keep all of the logistics running very smoothly so all we had to do was enjoy ourselves. Overall, it was one of the most amazing trips I have been on and would have no doubt in recommending Mr Ruby’s tours to anyone. I would also like to pass a huge Thank you to Mr Ruby and his team for all of their efforts and educating our group (8 Aussie girls) on his beautiful country.”

Hannah Baldry,Communications Officer Metropolitan Water (SYDNEY)

Thank you so much Ruby

Good morning Ruby,

We had a wonderful trip, thank you for everything!  There was a lot of fog in Halong Bay for our trip but we were lucky that our trip did not get cancelled.  Everybody aboard the boat was really nice and it was really comfortable and we really enjoyed all the activities and the kayaking and the food was delicious!

Thank you again,

Marie,Germany

Hong Was Excellent Guide

Hi Ruby Le

I would like to thank you for your assistance in arranging firstly our trip to halong bay and the city tour of Saigon, The tour was excellent and our guide Hong was also excellent.

He was extremely knowledgeable and had a great personal, we will recommend originvietnam to our friends and will certainly be back to Vietnam and will use your service again.

Many thanks from all of us.

Kind regards.

John,United Kingdoom

Journey to Vietnam

Hi Angela, 

we have very much enjoyed our trip so far, especially HCMC and the Vietnamese food. The three days in Cambodia have also been amazing. Thai is a very good guide and we have learned a lot about the history of his country.

Regarding the visa letter, I already though that it was not your fault but the boarder control officers' way of making more money. Maybe you can at least prevent that it also happens to other of your tourists with the information we provided.

kind regards

--------------

From: [mailto:Ulrike]
Sent: Sunday, March 16, 2014 7:45 PM
To: Sales Origin Travel
Subject: AW: RE: RE: Vietnam trip for Ulrike Rondorf Code O1603A.14- new code O1803.14 - NEW VISA LETTER

Dear Angela,

thanks for clarifying!

We have arrived well in HCMC. However, we had trouble with our visa letter as it said on the document 16.3. - 16.4. which according to the office is one month and one day. So we had to pay 95 instead of 65 USD per person. 

Best regards,

Ulrike,Germany

Wonderful Halong Bay

Dear Ruby,
My trip with your company was the absolute highlight of my time in Vietnam.
Everything went exactly to plan and the timing of everything from the pick up @ my hotel to the delivery back.
The junk it’s self was lovely, the weather was perfect & our English speaking guide was terrific.
The food was better than I could have expected & all the crew were almost invisible & just perfect.
So, yes, I very much enjoyed my trip & will tell many people about your company.
In addition I will contribute my comments to TripAdvisor. As you know, that carries a lot of opinion.
So thank you & I hope I can sail with you again one day soon.
Kind regards,
Lorrainne Power.

Lorrainne,Australia

Wonderful Job

Dear Ruby,

Here we are back at home after very long flights.

From all family we want to thank for your amazing support. You and your company, Origin Vietnam, has done a wonderful job from hotel selections, tours, guidance, restaurants, and assistance. We got the friendly vietnameese people and their country in our hearts.

And, let me tell you, your nice program to support schooling for the Cong Dam fishing village is something that give to tourists the real sense of visiting spectacular landmarks and putting a small sand grain for future generations. This has been a great experience and a regarding opportunity to share with kids from this beatiful area. Your campaign is certainly a nice program that says a lot about your great sense for supporting your nice country. Please, keep same enthusiasm and your dream will be a reality in the near future. Count with us to spread your ideas and get the support needed for these kids.

 

Jorge,Colombia

 

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