Hello, We visited Vietnam on March 2nd - 18th. Me and my friend Danute would like to thank your guide NGUYEN XUAN THO. He provided the best service, was very carrying an polite. Such a wonderful person, would recommend to anybody to go on tour with him. Our best regards goes to your office and your guide THO. Thank you!
Ms. Nida Lukaseviciene, Baltijos aikste, 9 - Lithuanian
Good morning Ruby,
We had a wonderful trip, thank you for everything! There was a lot of fog in Halong Bay for our trip but we were lucky that our trip did not get cancelled. Everybody aboard the boat was really nice and it was really comfortable and we really enjoyed all the activities and the kayaking and the food was delicious!
Thank you again,
Dear Origin Travel Team,
“Each day was packed with fun. Mr Ruby, our leader was extremely knowledgeable and very proud of his country. In Halong Bay, we were given more variety than expected and the chefs never failed to amaze us with the type of meals and decorations created from our boat. Mr Ruby manage to keep all of the logistics running very smoothly so all we had to do was enjoy ourselves. Overall, it was one of the most amazing trips I have been on and would have no doubt in recommending Mr Ruby’s tours to anyone. I would also like to pass a huge Thank you to Mr Ruby and his team for all of their efforts and educating our group (8 Aussie girls) on his beautiful country.”
Hannah Baldry,Communications Officer Metropolitan Water (SYDNEY)
Everything you arranged for us was fantastic. The driver to Halong Bay was very careful and safe. The guides were all informative and most helpful. The girl in Hoi An lost her receipts but we saw everything. The best bits were Mekong Delta cycle and Hi was very kind. The sailing in Ha Long Bay will always be remembered by us and the food and service wonderful.
Till next time
Andrew flannigan,United Kingdoom
Thank you to Ruby Le and Origin Travel
How fortunate were we to choose Origin Travel for our Vietnam side trips. November 2011 was our first trip to Vietnam. We’d read guide books and searched the internet but still had to decide on a company without firsthand knowledge. We chose Origin because the Halong Bay tour seemed appropriate for us. Thus we met Mr Ruby Le and what a wonderful advantage that proved to be. Before leaving Australia we had exchanged several emails so we knew exactly what to expect ( and indeed everything was just as outlined). The great help Ruby offered led us also to choosing his Sapa tour.
We could not have been happier with both the tours. Transport, accommodation, food and the guides were all of a very high standard. The guides spoke good English and were knowledgeable. We used private cars for the travel and were very impressed with the careful drivers. We are older travellers and our needs were well met.
Halong Bay . The drive to Halong was interesting and photo stops were made. Access to the boat was very smooth and efficient. A night on the Red Dragon junk was memorable. The side trips were excellent, the food was delicious, the guide and other staff on the boat were very friendly and helpful.
Sapa . Mr Ruby Le escorted us to the station in Ha Noi and put us on the train with helpful information. The carriage was just as we ordered and the train trip quite comfortable. We were met at Lao Cai, taken to breakfast and then to the market at Coc Ly. All praise to the very careful driver and the guide who was most helpful. The hotel in Sapa , Chau Long, was very well located, with lovely views over the valley, very comfortable and with excellent breakfast. Trips to villages, adjusted to meet our physical needs, were most enjoyable.
We have only praise and complete satisfaction with two trips with Origin Travel in November 2011. Mr Ruby Le proved to be not just an efficient and reliable organiser, but also of great assistance in resolving a personal issue unrelated to the tours.
We would particularly like to comment on the extra special assistance given to us by Mr Ruby Le. We would highly recommend Origin Travel for reliability, careful planning, competent and very helpful staff. Many thanks Ruby for making our trips so enjoyable.
Teng and Eril Tan,Melbourne, Australia.
we have very much enjoyed our trip so far, especially HCMC and the Vietnamese food. The three days in Cambodia have also been amazing. Thai is a very good guide and we have learned a lot about the history of his country.
Regarding the visa letter, I already though that it was not your fault but the boarder control officers' way of making more money. Maybe you can at least prevent that it also happens to other of your tourists with the information we provided.
Sent: Sunday, March 16, 2014 7:45 PM
To: Sales Origin Travel
Subject: AW: RE: RE: Vietnam trip for Ulrike Rondorf Code O1603A.14- new code O1803.14 - NEW VISA LETTER
thanks for clarifying!
We have arrived well in HCMC. However, we had trouble with our visa letter as it said on the document 16.3. - 16.4. which according to the office is one month and one day. So we had to pay 95 instead of 65 USD per person.
Greetings. In between we are safe and sound back in the Netherlands. We like to thank you once again for the excellent Grand Package Tour. We are experienced travelers but we never did a trip which was so well organized. We got a good impression of your beautiful country and its charming people and we will recommend Origin Travel to our friends and once we?ll be back.
Sandra ,68 Arataki Road, New Zealand
Hi Ruby Le
I would like to thank you for your assistance in arranging firstly our trip to halong bay and the city tour of Saigon, The tour was excellent and our guide Hong was also excellent.
He was extremely knowledgeable and had a great personal, we will recommend originvietnam to our friends and will certainly be back to Vietnam and will use your service again.
Many thanks from all of us.
Not much to add to our questionnaire responses. It was a great holiday and we enjoyed it immensely. The guides were all good and all arrangements were made promptly and efficiently as per the itinerary.
Only one additional point: the Flower Garden was not a good example of a four star hotel – suggest you use others
We shall recommend your company to others.
Ian and Cindy
Ian and Cindy,Australia
May I take this opportunity to say thank you to you and the entire crew for the lovely 11 days we spent in Vietnam. It was just great!
A special thank to the two guides who have shown real flexibility as well as the three drivers who always drove carefully. In addition also to the crew on the boat in Halong Bay. This was definitely a highlight of our tour!
The hotels were excellent and the crew in La Ferme du Colvert extremely friendly. It goes without saying that the hotel was simpler but the food and the environment was outstanding! The (lunch) restaurants in Mai Chau, Hue and Hoi An were extremely good. Unfortunately, the one on the way to Ninh Binh was not good (food quite poor, dirty).
Unfortunately, I underestimated the distance between the locations. Maybe because of the street conditions. Recommend to update the travel time in your itinerary.
Nevertheless, great holidays, superb hotels, friendly staff, delicious food and a lot of interesting culture.
Thanks again for everything!
Diana, Monty, Gilaine und Dylan (Stoller),Switzerland
Thank you for organising our trip which was wonderful – I have put a report on Tripadvisor 2 days ago which recommended your agency and your work.
We enjoyed our time in Vietnam and were particularly happy with the way my Mother was assisted in and out of vans etc. We were also very happy with all our guides and drivers.
The only thing I would do differently next time is a longer stay in Hue (at the beautiful Hotel Morin) and a different place to stay in Hoi an as the Palm Gardens resort was not very good – the rooms were not very clean, the minibar and spa charges were very expensive and there was much noise in our rooms. It was definitely not 5 star but the staff were very friendly and helpful though.
Thank you again for all our organising and we hope to be back in a few years again as we love Vietnam!