Thank you so much Ruby

Good morning Ruby,

We had a wonderful trip, thank you for everything!  There was a lot of fog in Halong Bay for our trip but we were lucky that our trip did not get cancelled.  Everybody aboard the boat was really nice and it was really comfortable and we really enjoyed all the activities and the kayaking and the food was delicious!

Thank you again,

Marie, Germany


Thank you

Hello, We visited Vietnam on March 2nd - 18th. Me and my friend Danute would like to thank your guide NGUYEN XUAN THO. He provided the best service, was very carrying an polite. Such a wonderful person, would recommend to anybody to go on tour with him. Our best regards goes to your office and your guide THO. Thank you!
 

Ms. Nida Lukaseviciene,Baltijos aikste, 9 - Lithuanian

Wonderful Vietnam

Dear Ruby and Daniel,

we would like to thank you for the wonderful experience we had travelling 21 days in Vietnam. Visiting your country gave us awesome sensations, and the added value was the customized organisation we received from you. We have a pleasant souvenir of our guides that helped us to learn a lot about Vietnam, especially you, Ruby, and Mr. Thop from Lao Cai, Mr. Le Cong Minh from Hue and Miss Dove from HCMC, very competent and passionate about their job. They did their best to meet our needs. Thanks to your organization, we felt not stressed and we enjoyed our free time like we wanted to do.

The highlights of our tour have been: the fabolous Halong Bay 3 days cruise on Dragon Pearl Junk (everyone really must try!), the homestays in Ta Van village and in the Mekong Delta, Bac Ha Sunday market, the fantastic Palm Garden Beach Resort in Cua Dai Beach, where we had an upgrade to the bungalow sea view, more than we expected, the charm of the two capital, Hanoi and HCMC, so different cities and so enchanting! But really we liked every site we visited!

We knew that we could count on you in every moment, we had proof of it, and we really appreciated that, when there was a change of hotel in Bac Ha (we did not stay at the hotel expected because of a sudden cancellation from the hotel) you were so prompt to compensate us with a dinner free. And more, we enjoyed very much the Vietnamese cuisine of your selected restaurants.
We’ll recommend Origin VN Travel to our friends.
The only suggestion we give you is updating your itineraries, the tours often take place in a different way. We’ll try to send you our itinerary as we done it.

Have good luck for a bright future!

Stefania and Paolo,Rome, Italy

Exellent

Hello Hien,

Thank you for organising our trip which was wonderful – I have put a report on Tripadvisor 2 days ago which recommended your agency and your work.

We enjoyed our time in Vietnam and were particularly happy with the way my Mother was assisted in and out of vans etc. We were also very happy with all our guides and drivers.

The only thing I would do differently next time is a longer stay in Hue (at the beautiful Hotel Morin) and a different place to stay in Hoi an as the Palm Gardens resort was not very good – the rooms were not very clean, the minibar and spa charges were very expensive and there was much noise in our rooms. It was definitely not 5 star but the staff were very friendly and helpful though.

Thank you again for all our organising and we hope to be back in a few years again as we love Vietnam!

Kind regards,

Susanna

Susanna,USA

Hong Was Excellent Guide

Hi Ruby Le

I would like to thank you for your assistance in arranging firstly our trip to halong bay and the city tour of Saigon, The tour was excellent and our guide Hong was also excellent.

He was extremely knowledgeable and had a great personal, we will recommend originvietnam to our friends and will certainly be back to Vietnam and will use your service again.

Many thanks from all of us.

Kind regards.

John,United Kingdoom

Many Thanks

Dear Ruby

On behalf of myself and my wife, my brother and sister in law, we would like to thank you for the professionalism of your company and how you organized and implemented our visit to Vietnam.

From every stand point, the air conditioned vans, the drivers, the guides, the entire program was conducted professionally and on time.

I personally want to thank you for loaning me your Nikon camera body when my camera stopped functioning. I do not know what I would have done had I gone to Halong Bay without a camera. I will send you some pictures when I return to Toronto.

On behalf of all of us, I also wish to thank you for going the extra mile to facilitate our kosher kitchen on board the junk in Halong Bay; the pots and pans, the knives and utensils, and the total cooperation of the kitchen staff made this a most memorable experience.

I will not hesitate to recommend you to anyone who asks….Origin Vietnam Travel is great!!!

All the best

David Woolf

David Woolf,USA

Review from Brian Family

Hi Angela,

 
I will be sure and write a good review.  Our time in Vietnam was terrific and my family will remember it always.  Please pass my thanks on to the wonderful guides you arranged for us.  Anthony who picked us up at the airport and made sure we got on the train despite our flight being late, Ha in Sapa, who took us on a beautiful trek through the country and villages and Tony, our guide on the Bai Tu Long Bay junk cruise.  Plus the H'mong family (Soi) we stayed with and the crew on the junk (Prince 1).
 
I will certainly recommend your company to all my friends who are thinking of a Vietnam holiday and look forward to exploring more of the country on a future visit.  I think next time we will want to also visit Laos as well so I will get back to you when the time is right.
 
Many thanks
Brian

Brian,United States

Awesome Holidays

Hi Daniel and Ruby

We’ve been home nearly 3 weeks and back hard at work. So sorry for the late email but we – Simon, Maia and I – wanted to say thank you for the great holiday you organized for us. We enjoyed it all so much (well, the 20 hour train trip to Da nang was a bit long – tell other tourists not to do that journey) especially the Sapa trek and the boat on Halong bay that you made happen.

Our real highlight was meeting your lovely families and making friends with you. Thanks so much for your thoughtfulness, generosity, good communication and all the fun. We’ve delivered the coffee and lovely munchies to your other friends here in New Farm.

I’ve attached the photos we took when we were all together. Very best wishes.

Rosemary Lancaster, Simon Cavendish and Maia Caven,Australia

Our Trips so Enjoyable

Thank you to Ruby Le and Origin Travel

How fortunate were we to choose Origin Travel for our Vietnam side trips. November 2011 was our first trip to Vietnam. We’d read guide books and searched the internet but still had to decide on a company without firsthand knowledge. We chose Origin because the Halong Bay tour seemed appropriate for us. Thus we met Mr Ruby Le and what a wonderful advantage that proved to be. Before leaving Australia we had exchanged several emails so we knew exactly what to expect ( and indeed everything was just as outlined). The great help Ruby offered led us also to choosing his Sapa tour.

We could not have been happier with both the tours. Transport, accommodation, food and the guides were all of a very high standard. The guides spoke good English and were knowledgeable. We used private cars for the travel and were very impressed with the careful drivers. We are older travellers and our needs were well met.

Halong Bay . The drive to Halong was interesting and photo stops were made. Access to the boat was very smooth and efficient. A night on the Red Dragon junk was memorable. The side trips were excellent, the food was delicious, the guide and other staff on the boat were very friendly and helpful.

Sapa . Mr Ruby Le escorted us to the station in Ha Noi and put us on the train with helpful information. The carriage was just as we ordered and the train trip quite comfortable. We were met at Lao Cai, taken to breakfast and then to the market at Coc Ly. All praise to the very careful driver and the guide who was most helpful. The hotel in Sapa , Chau Long, was very well located, with lovely views over the valley, very comfortable and with excellent breakfast. Trips to villages, adjusted to meet our physical needs, were most enjoyable.

We have only praise and complete satisfaction with two trips with Origin Travel in November 2011. Mr Ruby Le proved to be not just an efficient and reliable organiser, but also of great assistance in resolving a personal issue unrelated to the tours.

We would particularly like to comment on the extra special assistance given to us by Mr Ruby Le. We would highly recommend Origin Travel for reliability, careful planning, competent and very helpful staff. Many thanks Ruby for making our trips so enjoyable.

Teng and Eril Tan,Melbourne, Australia.

Dear Angela

Greetings. In between we are safe and sound back in the Netherlands. We like to thank you once again for the excellent Grand Package Tour. We are experienced travelers but we never did a trip which was so well organized. We got a good impression of your beautiful country and its charming people and we will recommend Origin Travel  to our friends and once we?ll be back. 

Kind regards,

Sandra ,68 Arataki Road, New Zealand

Journey to Vietnam

Hi Angela, 

we have very much enjoyed our trip so far, especially HCMC and the Vietnamese food. The three days in Cambodia have also been amazing. Thai is a very good guide and we have learned a lot about the history of his country.

Regarding the visa letter, I already though that it was not your fault but the boarder control officers' way of making more money. Maybe you can at least prevent that it also happens to other of your tourists with the information we provided.

kind regards

--------------

From: [mailto:Ulrike]
Sent: Sunday, March 16, 2014 7:45 PM
To: Sales Origin Travel
Subject: AW: RE: RE: Vietnam trip for Ulrike Rondorf Code O1603A.14- new code O1803.14 - NEW VISA LETTER

Dear Angela,

thanks for clarifying!

We have arrived well in HCMC. However, we had trouble with our visa letter as it said on the document 16.3. - 16.4. which according to the office is one month and one day. So we had to pay 95 instead of 65 USD per person. 

Best regards,

Ulrike,Germany

 

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