Really Great Trip

Dear Ruby,

It’s time to say THANK YOU. It was a really great trip into the halong bay:
perfect crew, perfect group and a perfect dinner in the cave with a perfect birthday surprise for my boyfriend. We’ll never forget it and recommend you and Origin Travel in every case.

From germany in the beginning springtime (12 degrees !!!) many greetings and keep care of you and your ideas

Iris, Germany


Thank you so much Ruby

Good morning Ruby,

We had a wonderful trip, thank you for everything!  There was a lot of fog in Halong Bay for our trip but we were lucky that our trip did not get cancelled.  Everybody aboard the boat was really nice and it was really comfortable and we really enjoyed all the activities and the kayaking and the food was delicious!

Thank you again,

Marie,Germany

Exellent

Hello Hien,

Thank you for organising our trip which was wonderful – I have put a report on Tripadvisor 2 days ago which recommended your agency and your work.

We enjoyed our time in Vietnam and were particularly happy with the way my Mother was assisted in and out of vans etc. We were also very happy with all our guides and drivers.

The only thing I would do differently next time is a longer stay in Hue (at the beautiful Hotel Morin) and a different place to stay in Hoi an as the Palm Gardens resort was not very good – the rooms were not very clean, the minibar and spa charges were very expensive and there was much noise in our rooms. It was definitely not 5 star but the staff were very friendly and helpful though.

Thank you again for all our organising and we hope to be back in a few years again as we love Vietnam!

Kind regards,

Susanna

Susanna,USA

Review from Brian Family

Hi Angela,

 
I will be sure and write a good review.  Our time in Vietnam was terrific and my family will remember it always.  Please pass my thanks on to the wonderful guides you arranged for us.  Anthony who picked us up at the airport and made sure we got on the train despite our flight being late, Ha in Sapa, who took us on a beautiful trek through the country and villages and Tony, our guide on the Bai Tu Long Bay junk cruise.  Plus the H'mong family (Soi) we stayed with and the crew on the junk (Prince 1).
 
I will certainly recommend your company to all my friends who are thinking of a Vietnam holiday and look forward to exploring more of the country on a future visit.  I think next time we will want to also visit Laos as well so I will get back to you when the time is right.
 
Many thanks
Brian

Brian,United States

Feedback from Stoller family

Dear Angela,

May I take this opportunity to say thank you to you and the entire crew for the lovely 11 days we spent in Vietnam. It was just great!

A special thank to the two guides who have shown real flexibility as well as the three drivers who always drove carefully. In addition also to the crew on the boat in Halong Bay. This was definitely a highlight of our tour!

The hotels were excellent and the crew in La Ferme du Colvert extremely friendly. It goes without saying that the hotel was simpler but the food and the environment was outstanding! The (lunch) restaurants in Mai Chau, Hue and Hoi An were extremely good. Unfortunately, the one on the way to Ninh Binh was not good (food quite poor, dirty).

Unfortunately, I underestimated the distance between the locations. Maybe because of the street conditions. Recommend to update the travel time in your itinerary.

Nevertheless, great holidays, superb hotels, friendly staff, delicious food and a lot of interesting culture.

Thanks again for everything!

kind regards,

Diana, Monty, Gilaine und Dylan (Stoller),Switzerland

Wonderful Job

Dear Ruby,

Here we are back at home after very long flights.

From all family we want to thank for your amazing support. You and your company, Origin Vietnam, has done a wonderful job from hotel selections, tours, guidance, restaurants, and assistance. We got the friendly vietnameese people and their country in our hearts.

And, let me tell you, your nice program to support schooling for the Cong Dam fishing village is something that give to tourists the real sense of visiting spectacular landmarks and putting a small sand grain for future generations. This has been a great experience and a regarding opportunity to share with kids from this beatiful area. Your campaign is certainly a nice program that says a lot about your great sense for supporting your nice country. Please, keep same enthusiasm and your dream will be a reality in the near future. Count with us to spread your ideas and get the support needed for these kids.

 

Jorge,Colombia

Journey to Vietnam

Hi Angela, 

we have very much enjoyed our trip so far, especially HCMC and the Vietnamese food. The three days in Cambodia have also been amazing. Thai is a very good guide and we have learned a lot about the history of his country.

Regarding the visa letter, I already though that it was not your fault but the boarder control officers' way of making more money. Maybe you can at least prevent that it also happens to other of your tourists with the information we provided.

kind regards

--------------

From: [mailto:Ulrike]
Sent: Sunday, March 16, 2014 7:45 PM
To: Sales Origin Travel
Subject: AW: RE: RE: Vietnam trip for Ulrike Rondorf Code O1603A.14- new code O1803.14 - NEW VISA LETTER

Dear Angela,

thanks for clarifying!

We have arrived well in HCMC. However, we had trouble with our visa letter as it said on the document 16.3. - 16.4. which according to the office is one month and one day. So we had to pay 95 instead of 65 USD per person. 

Best regards,

Ulrike,Germany

Wonderful Halong Bay

Dear Ruby,
My trip with your company was the absolute highlight of my time in Vietnam.
Everything went exactly to plan and the timing of everything from the pick up @ my hotel to the delivery back.
The junk it’s self was lovely, the weather was perfect & our English speaking guide was terrific.
The food was better than I could have expected & all the crew were almost invisible & just perfect.
So, yes, I very much enjoyed my trip & will tell many people about your company.
In addition I will contribute my comments to TripAdvisor. As you know, that carries a lot of opinion.
So thank you & I hope I can sail with you again one day soon.
Kind regards,
Lorrainne Power.

Lorrainne,Australia

Wonderful Vietnam

Dear Ruby and Daniel,

we would like to thank you for the wonderful experience we had travelling 21 days in Vietnam. Visiting your country gave us awesome sensations, and the added value was the customized organisation we received from you. We have a pleasant souvenir of our guides that helped us to learn a lot about Vietnam, especially you, Ruby, and Mr. Thop from Lao Cai, Mr. Le Cong Minh from Hue and Miss Dove from HCMC, very competent and passionate about their job. They did their best to meet our needs. Thanks to your organization, we felt not stressed and we enjoyed our free time like we wanted to do.

The highlights of our tour have been: the fabolous Halong Bay 3 days cruise on Dragon Pearl Junk (everyone really must try!), the homestays in Ta Van village and in the Mekong Delta, Bac Ha Sunday market, the fantastic Palm Garden Beach Resort in Cua Dai Beach, where we had an upgrade to the bungalow sea view, more than we expected, the charm of the two capital, Hanoi and HCMC, so different cities and so enchanting! But really we liked every site we visited!

We knew that we could count on you in every moment, we had proof of it, and we really appreciated that, when there was a change of hotel in Bac Ha (we did not stay at the hotel expected because of a sudden cancellation from the hotel) you were so prompt to compensate us with a dinner free. And more, we enjoyed very much the Vietnamese cuisine of your selected restaurants.
We’ll recommend Origin VN Travel to our friends.
The only suggestion we give you is updating your itineraries, the tours often take place in a different way. We’ll try to send you our itinerary as we done it.

Have good luck for a bright future!

Stefania and Paolo,Rome, Italy

Our Trips so Enjoyable

Thank you to Ruby Le and Origin Travel

How fortunate were we to choose Origin Travel for our Vietnam side trips. November 2011 was our first trip to Vietnam. We’d read guide books and searched the internet but still had to decide on a company without firsthand knowledge. We chose Origin because the Halong Bay tour seemed appropriate for us. Thus we met Mr Ruby Le and what a wonderful advantage that proved to be. Before leaving Australia we had exchanged several emails so we knew exactly what to expect ( and indeed everything was just as outlined). The great help Ruby offered led us also to choosing his Sapa tour.

We could not have been happier with both the tours. Transport, accommodation, food and the guides were all of a very high standard. The guides spoke good English and were knowledgeable. We used private cars for the travel and were very impressed with the careful drivers. We are older travellers and our needs were well met.

Halong Bay . The drive to Halong was interesting and photo stops were made. Access to the boat was very smooth and efficient. A night on the Red Dragon junk was memorable. The side trips were excellent, the food was delicious, the guide and other staff on the boat were very friendly and helpful.

Sapa . Mr Ruby Le escorted us to the station in Ha Noi and put us on the train with helpful information. The carriage was just as we ordered and the train trip quite comfortable. We were met at Lao Cai, taken to breakfast and then to the market at Coc Ly. All praise to the very careful driver and the guide who was most helpful. The hotel in Sapa , Chau Long, was very well located, with lovely views over the valley, very comfortable and with excellent breakfast. Trips to villages, adjusted to meet our physical needs, were most enjoyable.

We have only praise and complete satisfaction with two trips with Origin Travel in November 2011. Mr Ruby Le proved to be not just an efficient and reliable organiser, but also of great assistance in resolving a personal issue unrelated to the tours.

We would particularly like to comment on the extra special assistance given to us by Mr Ruby Le. We would highly recommend Origin Travel for reliability, careful planning, competent and very helpful staff. Many thanks Ruby for making our trips so enjoyable.

Teng and Eril Tan,Melbourne, Australia.

Hong Was Excellent Guide

Hi Ruby Le

I would like to thank you for your assistance in arranging firstly our trip to halong bay and the city tour of Saigon, The tour was excellent and our guide Hong was also excellent.

He was extremely knowledgeable and had a great personal, we will recommend originvietnam to our friends and will certainly be back to Vietnam and will use your service again.

Many thanks from all of us.

Kind regards.

John,United Kingdoom

 

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