Journey to Vietnam
we have very much enjoyed our trip so far, especially HCMC and the Vietnamese food. The three days in Cambodia have also been amazing. Thai is a very good guide and we have learned a lot about the history of his country.
Regarding the visa letter, I already though that it was not your fault but the boarder control officers' way of making more money. Maybe you can at least prevent that it also happens to other of your tourists with the information we provided.
Sent: Sunday, March 16, 2014 7:45 PM
To: Sales Origin Travel
Subject: AW: RE: RE: Vietnam trip for Ulrike Rondorf Code O1603A.14- new code O1803.14 - NEW VISA LETTER
thanks for clarifying!
We have arrived well in HCMC. However, we had trouble with our visa letter as it said on the document 16.3. - 16.4. which according to the office is one month and one day. So we had to pay 95 instead of 65 USD per person.
My trip with your company was the absolute highlight of my time in Vietnam.
Everything went exactly to plan and the timing of everything from the pick up @ my hotel to the delivery back.
The junk it’s self was lovely, the weather was perfect & our English speaking guide was terrific.
The food was better than I could have expected & all the crew were almost invisible & just perfect.
So, yes, I very much enjoyed my trip & will tell many people about your company.
In addition I will contribute my comments to TripAdvisor. As you know, that carries a lot of opinion.
So thank you & I hope I can sail with you again one day soon.
On behalf of myself and my wife, my brother and sister in law, we would like to thank you for the professionalism of your company and how you organized and implemented our visit to Vietnam.
From every stand point, the air conditioned vans, the drivers, the guides, the entire program was conducted professionally and on time.
I personally want to thank you for loaning me your Nikon camera body when my camera stopped functioning. I do not know what I would have done had I gone to Halong Bay without a camera. I will send you some pictures when I return to Toronto.
On behalf of all of us, I also wish to thank you for going the extra mile to facilitate our kosher kitchen on board the junk in Halong Bay; the pots and pans, the knives and utensils, and the total cooperation of the kitchen staff made this a most memorable experience.
I will not hesitate to recommend you to anyone who asks….Origin Vietnam Travel is great!!!
All the best
Everything you arranged for us was fantastic. The driver to Halong Bay was very careful and safe. The guides were all informative and most helpful. The girl in Hoi An lost her receipts but we saw everything. The best bits were Mekong Delta cycle and Hi was very kind. The sailing in Ha Long Bay will always be remembered by us and the food and service wonderful.
Till next time
Andrew flannigan,United Kingdoom
Thank you for organising our trip which was wonderful – I have put a report on Tripadvisor 2 days ago which recommended your agency and your work.
We enjoyed our time in Vietnam and were particularly happy with the way my Mother was assisted in and out of vans etc. We were also very happy with all our guides and drivers.
The only thing I would do differently next time is a longer stay in Hue (at the beautiful Hotel Morin) and a different place to stay in Hoi an as the Palm Gardens resort was not very good – the rooms were not very clean, the minibar and spa charges were very expensive and there was much noise in our rooms. It was definitely not 5 star but the staff were very friendly and helpful though.
Thank you again for all our organising and we hope to be back in a few years again as we love Vietnam!
Dear Origin Travel Team,
“Each day was packed with fun. Mr Ruby, our leader was extremely knowledgeable and very proud of his country. In Halong Bay, we were given more variety than expected and the chefs never failed to amaze us with the type of meals and decorations created from our boat. Mr Ruby manage to keep all of the logistics running very smoothly so all we had to do was enjoy ourselves. Overall, it was one of the most amazing trips I have been on and would have no doubt in recommending Mr Ruby’s tours to anyone. I would also like to pass a huge Thank you to Mr Ruby and his team for all of their efforts and educating our group (8 Aussie girls) on his beautiful country.”
Hannah Baldry,Communications Officer Metropolitan Water (SYDNEY)
It’s time to say THANK YOU. It was a really great trip into the halong bay:
perfect crew, perfect group and a perfect dinner in the cave with a perfect birthday surprise for my boyfriend. We’ll never forget it and recommend you and Origin Travel in every case.
From germany in the beginning springtime (12 degrees !!!) many greetings and keep care of you and your ideas
Hello, We visited Vietnam on March 2nd - 18th. Me and my friend Danute would like to thank your guide NGUYEN XUAN THO. He provided the best service, was very carrying an polite. Such a wonderful person, would recommend to anybody to go on tour with him. Our best regards goes to your office and your guide THO. Thank you!
Ms. Nida Lukaseviciene,Baltijos aikste, 9 - Lithuanian
Not much to add to our questionnaire responses. It was a great holiday and we enjoyed it immensely. The guides were all good and all arrangements were made promptly and efficiently as per the itinerary.
Only one additional point: the Flower Garden was not a good example of a four star hotel – suggest you use others
We shall recommend your company to others.
Ian and Cindy
Ian and Cindy,Australia
Greetings. In between we are safe and sound back in the Netherlands. We like to thank you once again for the excellent Grand Package Tour. We are experienced travelers but we never did a trip which was so well organized. We got a good impression of your beautiful country and its charming people and we will recommend Origin Travel to our friends and once we?ll be back.
Sandra ,68 Arataki Road, New Zealand
Hi Ruby Le
I would like to thank you for your assistance in arranging firstly our trip to halong bay and the city tour of Saigon, The tour was excellent and our guide Hong was also excellent.
He was extremely knowledgeable and had a great personal, we will recommend originvietnam to our friends and will certainly be back to Vietnam and will use your service again.
Many thanks from all of us.