Not much to add to our questionnaire responses. It was a great holiday and we enjoyed it immensely. The guides were all good and all arrangements were made promptly and efficiently as per the itinerary.
Only one additional point: the Flower Garden was not a good example of a four star hotel – suggest you use others
We shall recommend your company to others.
Ian and Cindy
Ian and Cindy, Australia
Here we are back at home after very long flights.
From all family we want to thank for your amazing support. You and your company, Origin Vietnam, has done a wonderful job from hotel selections, tours, guidance, restaurants, and assistance. We got the friendly vietnameese people and their country in our hearts.
And, let me tell you, your nice program to support schooling for the Cong Dam fishing village is something that give to tourists the real sense of visiting spectacular landmarks and putting a small sand grain for future generations. This has been a great experience and a regarding opportunity to share with kids from this beatiful area. Your campaign is certainly a nice program that says a lot about your great sense for supporting your nice country. Please, keep same enthusiasm and your dream will be a reality in the near future. Count with us to spread your ideas and get the support needed for these kids.
My trip with your company was the absolute highlight of my time in Vietnam.
Everything went exactly to plan and the timing of everything from the pick up @ my hotel to the delivery back.
The junk it’s self was lovely, the weather was perfect & our English speaking guide was terrific.
The food was better than I could have expected & all the crew were almost invisible & just perfect.
So, yes, I very much enjoyed my trip & will tell many people about your company.
In addition I will contribute my comments to TripAdvisor. As you know, that carries a lot of opinion.
So thank you & I hope I can sail with you again one day soon.
We’d like to thank Ruby for making our trip go so smoothly. Getting 12 people to move on time isn’t an easy job, but a piece of cake for Ruby. Always a cheerful smile first thing in the morning no matter if it were 5:30 am (waking up in an overnight train).
Half way through our organised trip, we decided to change our plans. Ruby immediately had a number of options for us. When we’d decided what we wanted to do, a few phone calls later and Ruby had pretty much everything sorted out. Pretty cool.
The trip overall was great fun and varied – from the luxury of a tourist junk in Ha long bay to the more basic “homestay” of Sapa.
So thanks Ruby for helping to make it one very memorable and enjoyable trip.
Keith and Anne-Marie,Valence, France
Everything you arranged for us was fantastic. The driver to Halong Bay was very careful and safe. The guides were all informative and most helpful. The girl in Hoi An lost her receipts but we saw everything. The best bits were Mekong Delta cycle and Hi was very kind. The sailing in Ha Long Bay will always be remembered by us and the food and service wonderful.
Till next time
Andrew flannigan,United Kingdoom
Greetings. In between we are safe and sound back in the Netherlands. We like to thank you once again for the excellent Grand Package Tour. We are experienced travelers but we never did a trip which was so well organized. We got a good impression of your beautiful country and its charming people and we will recommend Origin Travel to our friends and once we?ll be back.
Sandra ,68 Arataki Road, New Zealand
It’s time to say THANK YOU. It was a really great trip into the halong bay:
perfect crew, perfect group and a perfect dinner in the cave with a perfect birthday surprise for my boyfriend. We’ll never forget it and recommend you and Origin Travel in every case.
From germany in the beginning springtime (12 degrees !!!) many greetings and keep care of you and your ideas
Hello, We visited Vietnam on March 2nd - 18th. Me and my friend Danute would like to thank your guide NGUYEN XUAN THO. He provided the best service, was very carrying an polite. Such a wonderful person, would recommend to anybody to go on tour with him. Our best regards goes to your office and your guide THO. Thank you!
Ms. Nida Lukaseviciene,Baltijos aikste, 9 - Lithuanian
Thank you for organising our trip which was wonderful – I have put a report on Tripadvisor 2 days ago which recommended your agency and your work.
We enjoyed our time in Vietnam and were particularly happy with the way my Mother was assisted in and out of vans etc. We were also very happy with all our guides and drivers.
The only thing I would do differently next time is a longer stay in Hue (at the beautiful Hotel Morin) and a different place to stay in Hoi an as the Palm Gardens resort was not very good – the rooms were not very clean, the minibar and spa charges were very expensive and there was much noise in our rooms. It was definitely not 5 star but the staff were very friendly and helpful though.
Thank you again for all our organising and we hope to be back in a few years again as we love Vietnam!
Good morning Ruby,
We had a wonderful trip, thank you for everything! There was a lot of fog in Halong Bay for our trip but we were lucky that our trip did not get cancelled. Everybody aboard the boat was really nice and it was really comfortable and we really enjoyed all the activities and the kayaking and the food was delicious!
Thank you again,
we have very much enjoyed our trip so far, especially HCMC and the Vietnamese food. The three days in Cambodia have also been amazing. Thai is a very good guide and we have learned a lot about the history of his country.
Regarding the visa letter, I already though that it was not your fault but the boarder control officers' way of making more money. Maybe you can at least prevent that it also happens to other of your tourists with the information we provided.
Sent: Sunday, March 16, 2014 7:45 PM
To: Sales Origin Travel
Subject: AW: RE: RE: Vietnam trip for Ulrike Rondorf Code O1603A.14- new code O1803.14 - NEW VISA LETTER
thanks for clarifying!
We have arrived well in HCMC. However, we had trouble with our visa letter as it said on the document 16.3. - 16.4. which according to the office is one month and one day. So we had to pay 95 instead of 65 USD per person.